Privacy policy

Privacy Policy

Last Updated: [Insert Date]

At Fido & Felix, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our e-commerce site www.fidoandfelix.com or make a purchase from us.

1. Information We Collect

We may collect the following information when you interact with our website:

Personal identification information (name, email address, phone number, shipping/billing address)
Payment information (credit card details processed through secure payment gateways)
Order history and purchase details
Browsing behavior and website interaction data
Information from cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Provide customer support
Improve our products and services
Send promotional offers (with your consent)
Prevent fraudulent activities
Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

Payment processors to complete transactions
Shipping carriers to deliver your orders
Service providers who assist in website operations
Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your information, including:

SSL encryption for data transmission
Secure servers with restricted access
Regular security assessments

5. Your Rights

You have the right to:

Access your personal data we hold
Request correction of inaccurate information
Opt-out of marketing communications
Request deletion of your data (with limitations)

6. Cookies and Tracking

We use cookies to enhance your shopping experience. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

8. Contact Us

For questions about this Privacy Policy or your personal data, please contact us at:

Email: [email protected]

Mail: [Your Physical Address]